Privacy Policy

Updated 10 January 2020 this following document sets forth the Privacy Policy for the Bespoked website, 

We respect your privacy

    • Bespoked respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the EU requirements for personal data protection contained in the Regulation (EU) 2018/1725.  This policy sets out how we collect and treat your personal information to provide the services you request.  Although you can browse through most of the website without giving any personal information.



  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy polies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities


What data do we collect?

Bespoked collects the following data:

  • Personal identification information (first name and last name, email address, phone number, address, state, province, ZIP/Postal code, City)


How do we collect your data?

You directly provide Bespoked with most of the data we collect.  We collect data and process data when you:

  • Register online or book a holiday for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.


How will we use your data?

Bespoked collects your data so that we can:

  • Process your booking
  • Email you with special offers on other products and services we think you might like.

When Bespoked processes your booking, it uses [to process financial data].  This financial data is not stored by Bespoked.   


Bespoked would like to send you information about products and services of ours that we think you might like through its opt in newsletter.

If you have agreed to receive our newsletter, you may always opt out at a later date.


Service Providers

We may employ third party companies and individuals to facilitate our product or service, to provide services on our behalf, to assist us in analysing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



We may use third-party Service Providers to monitor and analyse the use of our website.


  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.


For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


Bespoked use third-party services for payment processing (e.g. payment processors) when you purchase our products or services.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.  The payment processor we work with is Stripe. Their Privacy Policy can be viewed at

Customer Data storage

We may use third-party Service Providers to store data and assist with managing customer requests and services provided to them.

Bespoked uses a third-party provider, Hubspot, to store your data.  Hubspot’s privacy policy is available from their website –


What are your data protection rights?

Bespoked would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:

The right to access – You have the right to request Bespoked for copies of your personal data.  We may charge you a small fee for this service.

The right to rectification – You have the right to request that Bespoked correct any information you believe is inaccurate.  You also the right to request Bespoked to complete information you believe is incomplete.

The right to erasure – You have the right to request that Bespoked erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Bespoked restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to request that Bespoked transfer the data that we have collected to another organisation, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you.  If you would to like to exercise any of these rights, please contact us at our email:

or complete the contact form our on website’s Contact Us page.


Privacy policies of other websites

The Bespoked website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Bespoked keeps it privacy policy under regular review and places any updates on this page.  This privacy policy was last updated on 10 January 2021.

How to contact us

If you have any questions about Bespoked’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us

Email us at:

or complete the contact form our on website’s Contact Us page.


What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit

  • How do we use cookies?

Bespoked uses cookies to improve your experience on our website including:

  • Understanding how you use our website.


  • What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Bespoked uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used.
  • Advertising – Bespoked uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Bespoked sometimes shares some limited aspects of this data with third parties for advertising purposes.  We may also share online data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


  • How to manage cookies

You can set your browser not to accept cookies as defined above.


get ready to explore

Subscribe to our newsletter to be the first to learn about our amazing cycling holidays.

This website uses cookies to ensure you get the best experience on our website. Learn more about cookies on our Privacy Page.